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Case study

International Foods

One honest view of where the money is, built around what they already ran.

International Foods imports American and international FMCG into New Zealand and sells it across supermarkets, service stations, wholesalers and its own stores. Their numbers lived in disconnected systems and a stack of spreadsheets, so no one could see true profit by channel, product or freight lane. We built a Power BI model that wraps around the spreadsheets they already work in, without disrupting the running business, and hands them one clear view of where margin is made and lost.

Industry
FMCG import and distribution
Region
Hamilton, New Zealand
Scope
Power BI profitability model
Status
Delivered, built to scale
Power BIexecutive summary
International Foods NZ Power BI executive summary dashboard

The problem

Profit in FMCG distribution hides in the gaps between systems. Sales sat in Unleashed and Shopify, costs in Xero, and freight in loose files, so a single true-profit number never existed. Pulling one together meant days of manual reconciliation, and even then freight was never tied back to the order.

Without freight at the order line, the question that mattered most stayed unanswered: which channels, products and customers actually make money once the courier is paid, and which quietly lose it.

What we built

01

Every channel's real margin, side by side

Revenue, margin and growth for each channel in one view, so the team can see at a glance where volume is healthy and where it is busy trading at a loss.

Power BIsales & channel
Sales and channel performance dashboard with per-channel profit mix
02

Which products earn their shelf space

Top sellers and quiet margin drains ranked together, with a watchlist that surfaces the lines to reprice or retire before they eat into profit.

Power BIproduct performance
Product performance dashboard with top products and a margin watchlist
03

The accounts that carry the margin

Customer and store scorecards rank every account by what it truly contributes, so the team knows who to protect and who to renegotiate.

Power BIcustomer & store
Customer and store scorecards ranked by contribution
04

The freight that quietly eats the margin

Freight charged against what the courier actually costs, per channel and per order, exposing the recovery gap that used to disappear into the bottom line. This was the headline finding.

Power BIfreight economics
Freight economics dashboard comparing charged freight to actual courier cost
05

A radar for where money leaks

Negative-profit lines, sub-margin products and credit-note impact in one place, sorted worst first, so the biggest recoverable losses are the first thing the team sees.

Power BImargin & problem areas
Margin and problem areas dashboard highlighting loss-making lines

Where it landed

Four systems reconciled into one model

Freight finally tied to every order

Profit by channel, product and customer, on demand

Days of spreadsheet work down to a click

Unleashed, Shopify, Xero and freight, integratedOrder-level freight allocationChannel and product profitabilityCustomer and store scorecardsMargin and loss radarBuilt to scale to full-year data
The profit was always in there somewhere. Now I can see which channels and products actually make money, and which quietly lose it.
Director, International Foods

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